Master Carpenter

Under the supervision of the Vice President/Maintenance Director, the Master Carpenter will perform carpentry and related maintenance tasks on all historical and non-historical structures at Old Sturbridge Village.

Duties, and Responsibilities:

• Provide the best experience possible for all visitors.
• Ensure the safety and cleanliness of the work area and share responsibility with all staff for the clean and neat appearance of the entire museum.
• Perform historical and non-historical carpentry and masonry work consisting of restoration, conservation and preservation projects including:  roof shingling, sidewall installation, structural framing repairs, interior and exterior trim fabrication and installation, fenestration, masonry, plaster repairs, etc.
• Perform exhibition carpentry work on exhibit installations including: exhibit case fabrication and setting construction.
• Assist in projects requiring a broad understanding of masonry, electrical, plumbing, mechanical works, etc.
• Provide general hand tools and maintain OSV power tools.
• Read and understand blueprints.
• Assist in snow removal and ice control as needed.
• Perform other non-carpentry type tasks as required.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Associate’s degree or equivalent of two years college or technical school/ vocational training
• Five to seven years of carpentry experience, or an equivalent combination of education and experience
• Ability to read and understand blueprints and create shop drawings
• Required to pass background, and CORI check

Certifications, licenses, and registrations:

Valid driver’s license, ability to acquire a Massachusetts Hoisting Engineer’s license and Construction Supervisor license.

Independent Action:

The employee successfully follows approved work plan and priorities, using established procedures to assure timely completion of assigned work in conformance with departmental policies and practices; problems lacking clear precedent are to be reviewed with supervisor before taking action.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/ or move up to 25 lbs. and frequently life and/or move up to 50 lbs.  Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to elevated places.

Supervisory Responsibilities:

This position has occasional supervisory responsibilities as directed by immediate supervisors.

If interested, please apply by sending your resume to jobs@osv.org.

Human Resources Generalist

Old Sturbridge Village is currently seeking a highly motivated Human Resources Generalist to support all day-to-day aspects of the Human Resources Operation as well as provide consultative and day to day HR Services support that impacts the immediate and future state of the Museum and Academy. This person will provide perspective and consultation on comprehensive HR policy, programs and processes and consult on HR services ensuring that leaders have considered all appropriate options. We are excited to find a candidate that is continually looking for ways to improve and offer support to the business that improve delivery of service, better alignment with business needs and improve overall efficiency. This position will report to the Director of Human Resources.

Responsibilities include, but are not limited to:

• Manage the following employee benefit programs: 403(b), health, dental, HRA, FSA, life and long-term disability insurance, workers’ compensation as well as other benefits.
• Conduct background checks for all new hires.
• Provide comprehensive onboarding to new employees. Provide benefits counseling and review policies and procedures.
• Manage COBRA benefits and ensures timely and accurate enrollments, terminations and invoicing.
• Process and reconcile group insurance invoices (e.g., health, dental, life, disability, unemployment).
• Administer Family Medical Leaves and Workers’ Compensation document preparation. Maintain and track leaves.
• Support HR Director during annual projects such as open enrollment or annual reviews. As necessary, complete compensation surveys.
• Participate in recruitment management – assist hiring managers with search plans, screen candidates, interview, and conduct reference checks.
• Assist the HR Director in compliance and policy research and development. Update policies, procedures, and handbook.
• Keep confidential employee information current; design and run reports using HRIS and Excel. Ensure data integrity.
• Participate in a range of HR initiatives such as employee engagement, diversity, recognition, and training and development.
• Responsible for producing communications to staff on various HR initiatives such as, 403(b), Open Enrollment, compliance, and other HR events.
• Provide backup support to payroll processing as needed.
• Assist with other duties as assigned.

Qualifications:

• Bachelor’s degree and three of five years of related experience or equivalent experience or equivalent experience. Non-profit or school experience preferred.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• A solid understanding of human resources (i.e., recruiting, hiring, policies, practices, performance appraisals, benefits, terminations, etc).
• Proficiency with Microsoft Office Suite (e.g., Excel, Word, PowerPoint, etc.).
• Experience with Human Capital Management Systems (I.e. iSolved).
• Must be well organized and able to multi-task, follow instructions, and prioritize assignments.
• Work collaboratively as well as independently.
• Must be accurate, detail-oriented, and work with a sense of urgency.
• Must have the ability to work with all levels within the organization including management, supervisors, and employees

To Apply:

Interested candidates should apply to jobs@osv.org.

Human Resources / Payroll Assistant

Old Sturbridge Village is seeking a Human Resource/Payroll Assistant to perform administrative tasks and services to support effective and efficient operations of the organization’s Human Resource Department. This position will provide Human Resources and Payroll support to staff from Old Sturbridge Village and Old Sturbridge Academy Charter Public School.

Human Resources Responsibilities:

• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Coordination of the recruitment process, which may include, posting positions, reviewing resumes, screening candidates and setting up interviews for the hiring manager.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• Assists in tasks such as Open Enrollment processing, annual plan mailings, performance review collection and providing personnel data as needed.
• Conducts or assists with new hire orientation.
• Responsible for disseminating internal Human Resources related communications.
• Assists with planning and execution of special events such as benefits enrollment, employee recognition events, and retirement celebrations.
• Performs other duties as assigned.

Payroll Responsibilities:

• Process bi-weekly payrolls for both Old Sturbridge Village and Old Sturbridge Academy.
• Review of all electronic timesheets for completion and posting to payroll.
• Ensure accurate and timely data entry and output of all payroll information including salary adjustments/bonuses/transfers etc.
• G/L payroll upload to the Financial Edge system
• Timely reporting of payroll information to internal and external recipients.
• Assist with Ad Hoc reporting requests as needed.
• Responsible for annual 403(b) audit, Worker’s Comp Audits and will provide support on the annual company audits.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite
• Proficient with the use of a Human Resources Information System.

Education and Experience:

• Associate’s degree in Human Resources or related field required.
• 1 -3 years of Payroll experience preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

To Apply:

Interested candidates should apply to jobs@osv.org.

Baker / Pastry Chef

Old Sturbridge Village is currently seeking a talented Baker/Pastry Chef to join our Culinary team. Reporting to the Executive Chef, the Baker/Pastry Chef will expand the Village’s assortment of dessert and pastry offerings. Candidates should be passionate, creative, highly organized and motivated. The ideal candidate will have at least 5 years of experience in a fast-paced bakery environment, baking cookies, brownies, pies, cakes and decorating skills.

Job Responsibilities:

• Maintain a clean and organized work area
• Inventory control, purchasing and knowledge of recipe cost outs.
• Ensuring that the production, preparation and presentation of food are of the highest quality.
• Ability to work independently, with flexibility in hours to ensure that quotas are met.
• Interact with members of the team and other business contacts in a positive and cooperative manner.
• Plans production of products based on planned attendance.

Qualifications:

• Must have a pastry degree, certificate and/or at least five years of pastry experience in a professional kitchen, including cakes and cake decorating

• Must possess strong customer service skills, positive attitude, friendly and upbeat personality.
• Familiar with curds, butter creams, and piping skills for cake decorating.
• Ability to lift up to 50 pounds.

• ServSafe and allergen training required

• Must be available to work weekday, evening and weekend shifts, as well as, most holidays.

To Apply:

Interested candidates should apply to jobs@osv.org.

Full Time Interpreter – Horticulture – Herb Garden

Old Sturbridge Village (OSV) is seeking a full-time interpreter to join our horticulture team, starting in spring 2021. As a living history site dedicated to 19th century rural New England, gardens and their produce provide an invaluable tool to engage and educate our guests. This position will manage the daily operation of the program, plants, and exhibits related to the Herb Garden.

Reporting to the Coordinator of Horticulture, this position will serve as the frontline manager & mentor of staff, volunteers, interns, and fellows regarding the horticulture programs.

Education and/or Experience:

• High school diploma or equivalent
• One to two years horticultural related experience
• One year experience working with the public in a museum, educational institution or public garden
• Demonstrated ability to communicate effectively with a wide variety of audiences

Essential Duties and Responsibilities:

Duties and responsibilities include the following:

• Provide support to Coordinator for the day-to-day operation of the Herb Garden. Duties includes a wide variety of gardening tasks such as planting, managing pests, watering gardens, removing weeds, harvesting, and over-wintering tender plants.
• Overall maintenance and care of the Herb Garden to preserve our living collection of plants. This position will also manage and assist with garden planning, seed saving, and other horticultural tasks in the museums gardens throughout the year.
• Mentor staff, volunteers, and junior & college interns by providing content training, hand-skills development, and guidance on costume historical appropriateness. Individual will also provide input to staff reviews.
• Develop engaging interpretive/educational programs to suit a wide variety of visitors.
• Act as a main point of contact for questions or issues pertaining to the Herb Garden.
• Work closely with the Volunteer Coordinator to foster and maintain a strong crew of Herb Garden Volunteers.
• In collaboration with the Educational Department plan and deliver educational programing for Old Sturbridge Academy, Discovery Adventures, Home School and Scout groups.
• Make connections between the Herb Garden and the interpretative mission of the museum. Work closely with household staff to support this relationship, the use of plant material in household demonstrations, and interpretation of each space.
• Communicate garden needs to other gardens staff, volunteers, and interns.

• Maintain safety, good order, and cleanliness of all workspace spaces, share responsibility with all staff for the clean and neat appearance of the entire museum
• Understand, identify and appropriately respond to the multiple learning styles of a diverse audience that includes students, families, and other life-long learners. Actively engage these audiences using a range of interpretation techniques including hands-on, participation, tours, immersion, demonstration, recreation, orientation, role-playing, performance, lecture and other techniques.
• Work towards Mastery the information and skills necessary to teach specific aspects of the museum to visitors.
• Work with colleagues (staff, volunteer, interns, and fellows) in the development, training, implementation and review of programs and experiences that meet the diverse needs of OSV audiences.
• Preserve the artifacts, reproductions, and buildings in the Village by caring for them properly
• The full-time benefited position requires five days per week unrestricted availability with weekend & holiday work
• Working evening programs such as Dinner in a Country Village, Christmas by Candlelight, Illuminations or other evening shifts as needed
• Participate in special event programs and other special activities; work with Marketing to promote all museum activities. Where appropriate, take a major role in special programs requiring specialized skills in teaching, facilitation, interpretation, or performance
• Participate in various projects or tasks assigned by directors, and coordinators
• Safeguard visitors and staff by being alert to foreseeable health and safety hazards
• Understand and observe all Village policies

Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals in this position are subject to a Criminal Conviction Record check upon hire and every other year thereafter.

• Excellent face-to-face communication skills, with the ability to communicate ideas and information clearly both verbally and in written format

• Ability to establish own work plan and priorities, using established procedures to assure timely completion of assigned work in conformance with departmental policies and practices; problems lacking clear precedent are reviewed with supervisor prior to taking action
• Be honest, reliable, and demonstrate a passionate commitment to the interpretation/education field
• Attention to detail, organization, quality of guest experience and customer service
• While performing the duties of this job, the employee is frequently exposed to outside weather conditions and working in front of a fire in a kitchen.
• The employee may frequently be required to lift and/or move up to 30 pounds and occasionally lift and/or team lift up to 75 pounds
• Strive to build and maintain productive and respectful relationships with all team members and guests
• Must be a team player and flexible to assist in other divisions when the need arises.
• Effective problem solver – anticipating, preventing and managing issues as they arise.
• Must be an effective listener and be able to understand and clarify concerns and issues
• Must be able to work varied shifts and hours including weekends, nights, early mornings and holidays

Interested candidates should send their cover letter and resume to jobs@osv.org.

Full Time Interpreter - Agriculture

Within the Department of Interpretation, this position will provide support for the day-to-day, seasonal, and annual operations of the Farm program. Reporting to the Agricultural Coordinator this position’s primary responsibility will be executing the interpretive and educational experiences that engage OSV’s wide audience, and maintaining the livestock, structures, and grounds that enable them.   Key work is engaging core audience groups, daily visitors, OSA students, Discovery Adventure, Homeschool, Scout, and others along with the demonstration, maintenance, and interpretation of historical agricultural practice including crops, livestock, and the historical landscape while adhering to modern standards of care for the livestock and the health and safety of the visitors.  As a part of the farm team, collaboration is vital for the success of the overall program, working with the farm team to set and achieve goals.

Essential Duties and Responsibilities:

• Deliver programing for OSV’s audience, daily visitor, LTEs, Discovery Adventures and other special programs
• Oversee daily programs including those that appear on the visitors map guide
• Maintenance and inventories of interpretative and historical tools, and modern tools and power equipment
• Maintain clean and orderly interpretive and workshop spaces

• Repair and maintain all farm fence (pasture, yards, fields, and pens) throughout the museum

• Maintain proper livestock yard conditions, daily mucking and managing manure piles
• Pasture management, specifically mowing & brush clearing
• Garden grass mowing, specifically Towne, Fitch, Parsonage & Fenno
• Provide support to the Coordinator and Leads of Agriculture for the day-to-day operation of the Farm Program, including such tasks as feeding, watering, cleaning, and observing animals for wellness

• Work toward personal expertise with seasonal farm work such as, ploughing, planting, cultivation, harvesting, and fence production
• Occasional leadership of the day-to-day farm team, in coordination with the Agriculture Coordinator assign daily work plans
• Daily wellness checks of the animals, recording and reporting any variance

• A support role in seasonal farm task as it relate to animal care such as, shearing, hoof trimming, lambing & calving, veterinary visits

• Mentor staff, volunteers, interns, and fellows in the skills listed above
• Assist in special event set up and breakdown
• The full-time benefited position requires five days week unrestricted availability with weekend & holiday work.
• Provide the best experience for all OSV learners. Greet and orient audiences to the Village preparing them for their experience
• Ensure the safety and cleanliness of the work area and areas supervised, including maintaining good order and cleanliness of all workspace spaces. Share responsibility with all staff for the clean and neat appearance of the entire museum.
• Understand, identify and appropriately respond to the multiple learning styles of a diverse audience that includes students, families, and other life-long learners. Actively engage these audiences using a range of interpretation techniques including hands-on, participation, tours, immersion, demonstration, recreation, orientation, role-playing, performance, lecture and others. Master the information and skills necessary to teach specific aspects of the museum to visitors.
• Available to work evening programs such as Dinner in a Country Village, Christmas by Candlelight, Illuminations or other evening shifts as needed
• Work with colleagues (paid and volunteer) in the development, training, implementation and review of programs and experiences that meet the diverse needs of OSV audiences
• Preserve the artifacts, reproductions, and buildings in the Village by caring for them properly; ensure the safety, security and cleanliness of area of work
• Participate in special event programs and other special activities; work with Marketing & Public Relations to promote all museum activities. Where appropriate, take a major role in special programs requiring specialized skills in teaching, facilitation, interpretation, or performance
• Participate in various projects or tasks assigned by program directors, managers, coordinators.
• Safeguard visitors and staff by being alert to foreseeable health and safety hazards
• Understand and observe all Village policies

Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals in this position are subject to a Criminal Conviction Record check upon hire and every other year thereafter.

• Strong work ethic and highly motivated

• Excellent face-to-face communication skills, with the ability to communicate ideas and information clearly both verbally and in written format
• Ability to establish own work plan and priorities, using established procedures to assure timely completion of assigned work in conformance with departmental policies and practices; problems lacking clear precedent are reviewed with supervisor prior to taking action
• Proven ability to train, manage, and motivate a diverse workforce
• Be honest, reliable, and demonstrate a passionate commitment to the interpretation/education field
• Attention to detail, organization, quality of guest experience and customer service
• While performing the duties of this job the employee can be outside for long periods of time, OSV is a large outdoor history museums and will require a fair amount of walking on unpaved roads up & down hills

• Regularly lift loads of 50lbs and occasionally lift 100lbs or more
• Strive to build and maintain productive and respectful relationships with all team members and guests
• Must be a team player and flexible to assist in other divisions when the need arises
• Effective problem solver – anticipating, preventing and managing issues as they arise
• Must be an effective listener and be able to understand and clarify concerns and issues
• Must be able to work varied shifts and hours including weekends, nights, early mornings and holidays

Interested applicants should apply to jobs@osv.org

Coordinator, CEO and Board Support

Old Sturbridge Village is a growing and dynamic institution, responsible also for the management of Coggeshall Farm Museum and Old Sturbridge Academy.  Our combined Boards including Overseers number almost 200 dedicated volunteer leaders who meet regularly in committee and as full Boards to conduct the important work of governing our fast-paced, high-performing institutions.

The Coordinator of CEO and Board Support is responsible for the management of all Board functions, meetings, and communication.  Working closely with the President/CEO and members of the senior management team, the Coordinator ensures that all members of the respective Boards feel duly engaged, have accurate and timely information, and feel that their work is happening efficiently and effectively.  The Coordinator also works closely with the President/CEO to manage his internal and external schedules and to support his communication with Board members and committees.

Specific responsibilities include:

• Setting, communicating, and managing all Board calendars and schedules
• Disseminating appropriate Board and Committee materials in advance of meetings
• Preparing all Board Handbooks and maintaining current and accurate by-laws
• Recording, distributing, and filing minutes for all meetings of the Board and Committees
• Coordinating meeting space, meals, and special experiences for Board members
• Ensure that all Board and Committee meetings and events are top-notch experiences for all members
• Support the President/CEO and his staff in effective communication with and preparation of Board members
• Manage the President/CEO’s internal and external schedules
• Facilitate written and electronic correspondence on behalf of the President/CEO

This position requires attention to detail, excellent communication skills, superb customer service skills, patience, and the ability to manage multiple projects at the same time.  The pace and volume of work in the Executive Office are high.  The successful candidate will bring energy to the position, the ability to energize others, strong execution, and a sharp edge to his/her work.  Knowledge of digital meeting platforms and using technology to support Board members is required.  Some weekend work is required.  Salary is between $35,568 and $45,000 annually, plus benefits.

​Application Instructions:

Interested applicants should apply to jobs@osv.org

Assistant Mechanical Systems Manager

Under the supervision of the Mechanical Systems Manager, assist in all mechanical systems maintenance and engineering, inclusive of daily direction/coordination of the mechanical staff and mechanical contractors.

Responsibilities:

Essential duties and responsibilities include the following. Other duties may be assigned.

• Provide the best experience possible for all visitors.
• Ensure the safety and cleanliness of the work area and share responsibility with all staff for the clean and neat appearance of the entire museum.
• Assist in the direction of projects requiring broad understanding of electrical and mechanicals along with other associated building trade disciplines.
• Assist in reviewing, formulating and implementing programs in compliance with municipal, state, and federal regulations, inclusive of staff training relative to OSHA regulations.
• Assist Mechanical Systems Manager in development and implementation of department policies and procedures. Participate in departmental and interdepartmental meetings as needed.
• Interact with contractors, inspectors and local, state & federal officials as needed.
• Assist in the development of scope of works and secure estimates.
• Assist in the management and provide guidance in relation to all underground infrastructures, building mechanical systems, high-tension power lines and solar field.
• Provide and assist in the guidance of all design and engineering relative to mechanical systems and construction projects throughout the museum.
• Assist in the setup and maintenance of mechanical preventative maintenance program. Maintain tool and construction material inventory. Assist in maintaining disaster-planning inventory.
• Help coordinate operations with all department managers.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experiences:
Associate’s degree or equivalent of two-year college or technical school; five to seven years of building trade experience; or equivalent combination of education and experience.

Certificates, Licenses, and Registrations:
Mechanical system licenses such as electrical license, plumber license, boiler certification, etc.

Independent Action:
Functions independently within broad scope of department policies and procedures; generally refers specific problems to Vice President where clarification of departmental policies and procedures may be required.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.

Interested applicants should apply to jobs@osv.org.

Director of Content

Under the direction of the CMO, the Director of Content oversees all content publishing initiatives using multiple platforms and formats. This newly created position runs the gamut from planning and strategy to managing and coordination to actual writing and directing content that will drive audience engagement, visitation, fundraising, education, and overall positive audience and user experience. The Director of Content is an expert in all things related to content and channel optimization, brand consistency, and segmentation as well as understanding analytics and meaningful measurement.

The Director of Content is a leadership position in charge of a team comprised of content creators and executers – whether on staff or freelance. This position works closely and collaborates with other personnel in the Communications Department including PR and marketing. The best candidate will be a self-starter who has experience in building and motivating teams, multi-channel or platform content creation experience, and possesses very strong writing and editing skills. The types of projects this position will oversee ranges from print and digital publications to photo, video and audio productions to social and web content to podcasting/videocasting.

Primary Duties and Responsibilities:

• Ensures all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, video, print and in-person. This is to be done for each audience segment or donor persona.
• Works with CMO to map out a content strategy that supports and extends marketing and PR initiatives, both short- and long-term, and is outlines the best methods to reach organizational goals. Continuous evolvement of strategy is a must; also develops a functional content calendar to support the strategy.
• Supervises writers, editors, content strategists; be an arbiter of best practices in grammar, messaging, writing, and style.
• Integration of content activities within traditional marketing and PR campaigns.
• Conducts ongoing usability tests to gauge content effectiveness. Gathers data to help with department analytics and makes recommendations based on results.
• Works with owners of particular content to revise and measure particular content and marketing goals.
• Uses best practices (both human and technological), to develop standards and systems as well as workflows for content creation, distribution, organization, workflows maintenance, retrieval and repurposing.
• Leverages market and competitive data to develop content themes/topics and execute a plan to develop the assets that support a point of view and educate audience that leads to critical behavioral metrics.

Candidate Requirements

• Bachelor’s degree in English, Journalism, Public Relations or related communications field.
• 10-15 years of experience as a respected leader in multichannel content creation (publishing, journalism, etc.).
• Proven editorial skills. Outstanding command of the English language
• Expert storyteller – experience or training in how to tell a story using words, images, or audio, and an understanding of how to create content that draws an audience (such as with a journalism background)
• The ability to lead and inspire large teams of creative personnel and content creators to achieve company’s stated goals.
• Skills at both long-form content creation and real-time (immediate) content creation and distribution strategies and tactics.
• The ability to think like an educator, intuitively understanding what the audience needs to know and how they want to consume it.
• Ability to develop creative briefs that clearly articulate of the business goal behind the creation of a piece (or series) of content.
• Project management skills to manage editorial schedules and deadlines
• Incredible people skills.
• Proficiency in Microsoft Word, PPT, Excel, Adobe Creative Suite, Google analytics; WordPress knowledge a plus
• Experience creating a resource or library of content organized indicating SEO, translations (if necessary) and version control.
• Needs to be continually learning the latest platforms, technology tools and marketing solutions
• Love of early American history

Interested applicants should apply to jobs@osv.org.

Museum Custodian (Full Time)

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the museum’s public restrooms, buildings, offices, exhibit spaces, and other large-scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas, and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities:

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks in a timely manner.
• Daily dusting, vacuuming, mopping, trash removal, and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment, and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent, required.
• Must be able to work 5 days a week, 5:30 a.m. – 2:00 p.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally

Interested applicants should apply to jobs@osv.org.

Part-Time Custodian (12 Hours a Week)

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the museum’s public restrooms, buildings, offices, exhibit spaces, and other large-scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas, and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities:

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks within a timely manner.
• Daily dusting, vacuuming, mopping, trash removal and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent required.
• Must be able to work 3 days a week, 5:30 a.m. – 9:30 a.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally

Part-Time Custodian (16 Hours a Week)

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the museum’s public restrooms, buildings, offices, exhibit spaces, and other large-scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas, and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities:

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks within a timely manner.
• Daily dusting, vacuuming, mopping, trash removal and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent required.
• Must be able to work 4 days a week, 5:30 a.m. – 9:30 a.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally

Café Server/Cashier

Under the supervision of the Manager, working within our Museum Culinary department, the employee will provide an excellent dining experience to Village patrons in the Bullard Tavern and other locations as needed.

• Present menu selections, answer questions and make suggestions regarding food and beverage choices
• Basic cash handling skills
• Operate a cash register, make change, in accordance with company policies and issue receipts accurately
• Light food prep, understanding of sanitation, and knowledge of presentation of food
• Must be able to stand long periods of time
• Be able to lift over 25lbs.
• Must have reliable transportation
• Other duties as assigned
• Must be available to work Wednesday – Sunday. Some nights and holidays are required.

This is a Part-Time position with limited benefits.

Interested applicants should apply to jobs@osv.org

Shipping/Receiving Associate

Under the supervision of the Director of Retail Operations, the Shipping & Receiving Associate will process incoming packages as well as outgoing packages for the Village with a focus on Retail operations.

This position is 25 hours per week. 

Responsibilities include, but are not limited to:

• Receive packages, sort and deliver to appropriate locations throughout the Village
• In addition for retail, verify quantities received against order quantity, inspect for quality, process receiving in POS system, ticket products, forward packing slips/invoices to finance, and accurately distribute merchandise to each store location
• Contact vendors and shippers to address errors or shortages.
• Ensure the safety and cleanliness of the work area, following COVID-19 guidelines that are set in place. Share responsibility with all staff for the clean and neat appearance of the entire Village
• Pack and ship packages to customers to insure timely delivery as well as reduced damage
• Compare shipping costs from various providers (UPS, FedEx, USPS) to find the best price and delivery schedule
• Maintain equipment and monitor supplies
• Active participant in controlling inventory shortage throughout the year
• Provide the excellent customer service to internal and external customers
• Understand and observe all Village policies
• Perform other duties as assigned

Requirements:

• Demonstrate the ability to communicate effectively with a wide variety of audiences
• Minimum 3 months shipping/receiving experience
• Equivalent combination of education and experience
• Ability to operate as an active team member
• Ability to maintain a calm exterior presence during periods of high volume, high stress or unusual events
• Basic math and computer skills are required. Demonstrated experience with computers and ticketing systems is desired
• Strong sense of urgency, desire for accuracy and creativity to find solutions to problems.
• Demonstrate the ability to multi-task and work in a high paced environment with a professional attitude
• Ability to stand for 5 hours, and lift 50lbs
• Must have a valid Driver’s License.
• Must be reliable, punctual, and accountable
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude

Interested applicants should apply to jobs@osv.org

Retail Sales Associate

Under the supervision of the Store Coordinator, the Retail Sales Associate will sell products, provide store customer service as well as provide answers to customers regarding the Village.

Hours will vary with a potential of 1 to 3 days per week.

MUST be able to work evenings, weekends, and holidays as needed. 

Responsibilities include, but are not limited to:

• Provide the best experience for all customers
• Provide product information, assist in customer selections, and offer visit-related information to all customers and prospective customers both in-person and on the phone in a friendly manner.
• Accurately ring sales in POS system and maintain security procedures to reduce inventory shortage.
• Ensure the safety and cleanliness of the work area, following COVID-19 guidelines that are set in place. Share responsibility with all staff for the clean and neat appearance of the entire Village
• Maintain proper accounts of currency in the cash drawer
• Follow established procedures in the handling of cash, negotiables, and related records to safeguard OSV’s finances and ensure against loss
• Alert the Store Coordinator quickly, effectively and appropriately to individual cases of unfavorable customer service or special needs and respond if necessary within clearly established guidelines
• Available to work evening programs in the summer and fall as needed
• Understand and observe all Village policies
• Perform other duties as assigned
• Effective communication to other village employees, management, Board Members and Trustees

Requirements:

• Demonstrate the ability to communicate effectively with a wide variety of audiences
• Minimum 3 months customer services or retail sales experience preferred
• Equivalent combination of education and experience
• Strong interpersonal, phone skills and ability to sell merchandise
• Ability and willingness to learn – and stay updated – on Old Sturbridge Village exhibits, operations, projects and programs as well as store merchandise assortment. Ask questions of staff and supervisors and observe on-grounds activities.
• Ability to maintain a calm exterior presence during periods of high volume, high stress or unusual events
• Ability to comprehend and follow directions, and work in a team environment
• Basic math and computer skills are required. Demonstrated experience with computers and POS systems is desired
• Demonstrate the ability to multi-task and work in a high paced environment with a professional attitude
• Must be reliable, punctual, and accountable
• Ability to stand for 5 hours and lift 40+ lbs.
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude

Interested applicants should apply to jobs@osv.org

Visitor Services Clerk

Under the supervision of the Coordinator of Visitor Services, the Visitor Services Clerk will sell admission tickets to individuals and group visitors using the automated ticketing system, Altru.

This position is seasonal, now through November 1^st with limited benefits. Hours will vary with a potential of up to 3 days per week from 9 am-2 pm or 9 am-5 pm.

MUST be able to work weekends and holidays. 

Responsibilities include, but are not limited to:

• Provide the best experience for all visitors
• Greet and orient audiences to the Village preparing them for their experience. Develop working knowledge of all Village offerings in order to promote awareness of museum wide programming, and visitor resources
• Provide program and visit-related information to all visitors and prospective visitors both in-person and while staffing the switchboard phone line. Sell tickets over the phone to visitors. Direct callers to appropriate staff offices and individuals as needed.
• Ensure the safety and cleanliness of the work area, following COVID-19 guidelines that are set in place. Share responsibility with all staff for the clean and neat appearance of the entire Village
• Maintain proper accounts of currency in the cash drawer
• Follow established procedures in the handling of cash, negotiables, and related records to safeguard OSV’s finances and ensure against loss
• Alert the Visitor Services Manager quickly, effectively and appropriately to individual cases of unfavorable customer service or special needs and respond if necessary within clearly established guidelines
• Actively promote and communicate the benefits of OSV Membership. Process membership applications including upgrades
• Available to work evening programs in the summer and fall as needed
• Understand and observe all Village policies
• Perform other duties as assigned

Requirements:

• Demonstrate the ability to communicate effectively with a wide variety of audiences
• Minimum 3 months customer services or counter sales experience preferred
• Equivalent combination of education and experience
• Ability and willingness to learn – and stay updated – on Old Sturbridge Village exhibits, operations, projects and programs. Ask questions of staff and supervisors and observe on-grounds activities.
• Ability to maintain a calm exterior presence during periods of high volume, high stress or unusual events
• Basic math and computer skills are required. Demonstrated experience with computers and POS systems is desired
• Demonstrate the ability to multi-task and work in a high paced environment with a professional attitude
• Must be reliable, punctual, and accountable
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude

Interested applicants should apply to jobs@osv.org

Part-Time Museum Educator

Do you love working with children? Looking for a flexible, part-time job in an energy-filled, social work environment? Come join the staff of Old Sturbridge Village (OSV) – New England’s largest living history museum.

OSV is looking to add educators for our Learning Through Experience Program and our 21^st Century Community Learning Centers extended day program. Both programs are for students attending Old Sturbridge Academy which is a public charter school located on the Old Sturbridge Village campus.

The Learning Through Experience (LTE) program is an immersive, educational program that occurs every Tuesday and Thursday afternoon on campus. Schedules for the program are Tuesday from 12 pm-3 pm, and Thursday from 12 pm-3:30 pm. This is a part-time, school-year job with 6.5 hours per week.

The 21^st Century Learning Centers Program (21^st CCLC) is an afterschool enrichment program. It is a club-based program where students sign up for clubs that run on a trimester basis around a variety of topics from creative writing, yoga, theater, history, and STEM topics. The 21^st CCLC program runs daily from 3:30-5:30 pm.

Currently, both programs are in-person with the potential to shift to a remote learning program if needed. Remote learning sessions are conducted via Zoom.

Qualified candidates:

• You are experienced working with children in a teaching environment
• You are interested in history and science, and sharing it in tangible ways
• You thrive working with people, and children specifically
• You are adaptable, and able to pivot quickly when needed
• You have experience using Zoom
• You are required to pass a background and CORI check

Interested candidates should send their cover letter, schedule availability and resume to jobs@osv.org.

Support Staff for After School Program

Old Sturbridge Village is seeking talented educators to serve as support staff for students in grades k-3 in the after-school programs we run for Old Sturbridge Academy Charter Public School. The after-school programs share the mission of OSACPS to provide k-3 students with rigorous, real-world learning experiences in a supportive and nurturing school community, helping all students to become reflective inquisitors, articulate communicators, critical thinkers, and skilled problem solvers. Successful candidates should have a collaborative spirit of “we are crew, not passengers.”

This position is Monday-Friday, from 2:00-5:00 pm.

Responsibilities:

• Assist after-school educators in the delivery of the curriculum, lesson plans, and implementation of 504 or IEP goals and objectives.
• Provide direct 1 on 1 instruction to students.
• Ensure the safety of students in all environments.
• Assist in the facilitation of independence, social awareness, language, and appropriate behavior through positive language.
• Understand and deliver an appropriate behavioral plan for each student working collaboratively with the teachers, counselors, and behaviorists.
• Assist in collecting student data.
• Assist students with activities, e.g.: snack, playground, personal care through prompting and redirecting language.
• Participate in staff meetings and in-service training as requested.
• All other duties as assigned.

Qualifications:

• Bachelor’s degree preferred.
• Experience Applied Behavior Analysis (ABA) implementation in the classroom preferred.
• Experience working with students with PDD, Autism, special learning, emotional, and/or behavioral needs.
• The desire to make a difference in a student’s life.
• Ability to teach, mentor, coach, and advocate for student.
• Flexibility to meet identified student needs.
• CPI or ANV training preferred.

Other Competencies (skills, abilities, behavior):

The successful candidate must demonstrate a calm, positive, and caring attitude toward students. Must remain flexible and adaptable in order to meet the needs of the program.

Applicants should apply to Human Resources at jobs@osv.org