
Jobs at the Village
Jobs at Old Sturbridge Village are diverse and exciting ways to connect with history. Current job openings will be posted below when available.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Unless otherwise noted in the job posting, please send cover letter and resume to:
Human Resources Department
Old Sturbridge Village
1 Old Sturbridge Village Rd.
Sturbridge, MA 01566
or send via email
Old Sturbridge Village does not provide housing and is not able to assist candidates with interview or relocation costs.
Current Job Openings | Full Time
Research Librarian
Reporting to the Director of Collections and Research, the Research Librarian will perform a variety of duties including managing the daily activities in the Research Library, accessioning and cataloging new library materials; processing manuscript collections; arrangement, description, and preservation of historic manuscripts; digitization through photography and scanning; records management; assisting researchers and staff in-person; and organizing and shelving library materials. A major focus of this role in the immediate future will be working with the Director of Collections and Research to plan and execute a major move of the Village’s institutional archives to a building on campus that is being renovated specifically to hold archival materials. This project is expected to take one to two years. This role will contribute to Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
The Old Sturbridge Village Research Library holds more than 35,000 volumes including periodicals, town and county records, primers and educational books, as well as secondary sources related to all aspects of New England culture, economy, and society before 1850. More than 1,000 linear feet and 184 square feet of oversize flat files are dedicated to materials including maps, broadsides, diaries, account books, letters, and other primary sources documenting life in the region. Included in these materials are family and business records related to a number of the historic buildings that are now part of the Village’s Campus. A significant multimedia resources collection includes slides of maps, drawings, and other illustrations taken from printed sources in the Old Sturbridge Village Research Library, as well as collection objects. It also contains images of Village buildings, exhibitions, and events from the institution’s early origins to the present day.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Qualifications:
- Applicants must have a Master of Library and Information Sciences degree and experience with archival collections.
- Four+ years of library experience preferred, particularly in an archive, museum, or research library.
- Experience managing a diverse library collection including historic manuscripts, maps, bound volumes, microfilm, audio, video, and photographic, and digital collections.
- Familiarity with Dewey decimal system and/or special collections is highly desirable.
- Familiarity with archival and professional library practices, policies, and procedures.
- Demonstrated organizational and problem solving skills.
- Experience with Microsoft Office and related systems.
- Experience with collections management systems.
- Strong understanding of archival standards.
- Ability to work efficiently with minimal supervision.
- Must be organized as well as flexible, and able to be self-directed in prioritizing tasks and work.
- Excellent interpersonal and communication skills.
- Ability to work with museum staff and general public in a courteous and tactful manner.
- Candidate must have the ability to work cooperatively with diverse groups as well as a demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Essential Duties:
- Assist staff and outside researchers with locating and retrieving library resources.
- Process acquisitions and catalog library materials including manuscripts, AV materials, and accession books.
- Maintain organization of the stacks.
- Return library materials to proper locations.
- Maintain Library patron, storage, and work spaces in a neat, organized, professional and user-ready condition.
- Maintain deed of gifts and paperwork relating to the library collection.
- Provide the best experience for all OSV learners. Greet and orient audiences to the Village preparing them for their experience.
- Promotes diversity, equity, inclusion, and accessibility.
- Assist with educational programming for Old Sturbridge Academy as well as other youth and adult educational programs at the museum.
- Share responsibility with all staff for the clean and neat appearance of teaching spaces and the entire museum.
- Maintain subscriptions for publications and institutional memberships for professional organizations.
- Understand, identify, and appropriately respond to the multiple learning styles of a diverse audience that includes students, families, and other life-long learners. Actively engage these audiences using a range of interpretation techniques including hands-on, participation, tours, immersion, demonstration, recreation, lecture and others. Master the information and skills necessary to teach specific aspects of the museum to visitors.
- Work with colleagues (paid and volunteer) in the development, training, implementation and review of programs and experiences that meet the diverse needs of OSV audiences.
- Participate in special event programs and other special activities; work with Marketing & Public Relations to promote all museum activities.
- Participate in various projects or tasks assigned by the Director of Collections and Research.
- Safeguard visitors and staff by being alert to foreseeable health and safety hazards.
- Understand and observe all Village policies.
- Other duties as required.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
Mechanical Tech/Heavy Equipment Operator
Under the supervision of the Mechanical Systems Manager, the Mechanical Technician will perform mechanical related maintenance tasks on all historical and non-historical structures. Work should include care, repair and installation relevant to all types of electrical, plumbing and HVAC systems. General maintenance tasks such as, but not limited to, office moves, and snow and ice control is expected. This role will contribute Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Essential Duties and Responsibilities
Duties and responsibilities include the following. Other duties may be assigned.
- Provide the best experience possible for all visitors.
- Ability to work cooperatively with diverse groups.
- Ensure the safety and cleanliness of the work area and share responsibility with all staff for the clean and neat appearance of the entire museum.
- Perform primary technical mechanical duties such as minor electrical and plumbing repairs, HVAC service, minor vehicle repairs, etc.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Involved in moving and transportation projects, including seasonal changes.
- Assist contractor and in house craft persons in projects as needed.
- Promotes diversity, equity, inclusion and accessibility.
- Provide general hand tools and maintain OSV power tools.
- Responsible for snow plowing and assisting in snow removal and ice control.
- Must be able to work weekends as needed and have the ability to be on call or respond to crisis / immediate mechanical/ general maintenance issues after hours.
- Available to work evening/weekend programs such as Phantoms by Firelight, Christmas by Candlelight, Illuminations, or other evening/weekend shifts, as needed
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places.
Education and/or Experience:
- High school diploma or vocational training; with five years maintenance experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations:
- Valid driver’s license.
- Hydraulics License
- DOT Card
- Mechanical systems certifications.
- Electrical license preferred.
- Welding Experience preferred.
- Hoisting license needed for snow removal, moving large objects and grading roads etc..
Independent Action:
Incumbent functions independently within broad scope of department policies and goals; daily activities are monitored and scheduled through Building Trades Manager or Support System Supervisor. Generally refers specific problems to manager only where clarification of departmental policies and procedures may be required.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/ or move up to 25 lbs. and frequently life and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals in this position are subject to a Criminal Conviction Record check upon hire and every other year thereafter.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
Master Electrician
Old Sturbridge Village (OSV), searching for a dependable, detail-oriented Master Electrician to join our company. The Master Electrician’s responsibilities include servicing electrical systems, observing company safety guidelines, documenting each project and updating internal records, providing material cost and time estimates, and training apprentices. You should also be able to easily diagnose electrical faults and provide excellent customer service.
To be successful as a Master Electrician, you should be able to read blueprints, use diagnostic tools, and make decisions under pressure. This role will contribute to Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Master Electrician Responsibilities:
- Install, repair and service electrical service equipment, wiring, and devices
- Sourcing or fabricating replacement electrical components.
- Interpreting blueprints and drawing rough sketches when required.
- Guiding and overseeing other apprentices or journeyman electricians.
- Drawing up preventative maintenance measures and explaining these to department head
- Obtaining required permits, equipment, tools, and materials for projects.
- Promotes diversity, equity, inclusion and accessibility.
- Coordinate and communicate with electrical inspectors on projects
- Testing and troubleshooting systems.
- Updating project records and preparing relevant documents and reports for clients/foremen/supervisor.
- Communicating with clients, vendors, and other workers on the job sight.
- Experience with generators and emergency power is preferred.
- Able to troubleshoot electrical issues independently
- Other duties maybe assigned
Master Electrician Requirements:
- Current MA and RI Master electrical license
- National Electrical Code (NEC) knowledge required
- High school diploma or similar.
- Ability to work cooperatively with diverse groups.
- A valid driver’s license.
- At least 3-5 years of experience as an Electrician.
- Superb customer service skills.
- Excellent written, verbal, and telephonic communication.
- Experience with power tools and other equipment used in construction.
- Physical strength and stamina.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Firm grasp of health and safety codes.
- Available to work evening/weekend programs such as Phantoms by Firelight, Christmas by Candlelight, Illuminations, or other evening/weekend shifts, as needed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals in this position are subject to a Criminal Conviction Record check upon hire and every other year thereafter.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
Master Plumber
Old Sturbridge Village (OSV), seeks an experienced plumber to perform all facets of plumbing and heating system installation, repair, and maintenance. The plumber will assist with maintaining the heating, ventilating, and air conditioning systems. This position will perform routine maintenance, repairs, replacement, renovations and new installations. This role will contribute to Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Requirements:
- Fluent in state plumbing code (Massachusetts and Rhode Island)
- Experience with water heater repair and replacement
- Experience with minor water piping and drain repairs
- Experience performing backflow replacements and rebuilds
- Strong understanding of plumbing design, water, drain and venting
- Self-motivated and independent but also work well in a team
- Willing to cross train to support other trades as needed
- Strong desire to learn and adapt to an evolving environment
- Lifting (approx. 50 lbs.), climbing ladders and stairs; bending or stooping; extended periods of walking; regular exposure to weather conditions; operate motor vehicles; and ability to operate power and/or hand tools
- Promotes diversity, equity, inclusion and accessibility.
- Ability to handle frequent loud noises
- Ability to accept & meet deadlines
- An individual must show a willingness to continue to develop skills in the Plumbing and HVAC/R trade as part of the continued learning process
- Available to work evening/weekend programs such as Phantoms by Firelight, Christmas by Candlelight, Illuminations, or other evening/weekend shifts, as needed
- Other duties may be assigned
Qualifications:
- High school diploma or equivalent combination of education and experience.
- Minimum of 3 to 5 years of carpentry experience.
- MA journeyman or Master Plumber’s License
- Ability to work cooperatively with diverse groups.
- Valid driver’s license
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals in this position are subject to a Criminal Conviction Record check upon hire and every other year thereafter.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
Carpenter/Trades Person
Under supervision of the Building Trades Manager, perform general maintenance tasks inside and outside the Village. Work should include general maintenance tasks such as, but not limited to, office moves, carpentry, paint, snow and ice control, basic plumbing and electrical knowledge. This role will contribute to Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Qualifications:
- High school diploma or equivalent combination of education and experience.
- Minimum of 3 to 5 years of carpentry experience.
- Ability to work cooperatively with diverse groups.
- Valid driver’s license and the ability to obtain a hoisting license.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Essential Duties:
- Provide the best experience possible for all visitors.
- Ensure the safety and cleanliness of the work area and share responsibility with all staff for the clean and neat appearance of the entire museum.
- Perform general building trade duties such as demolition, light carpentry, painting, masonry repairs, storm window install/removals, etc.
- Involved in moving and transportation projects, including seasonal changes.
- Provide general hand tools and maintain OSV power tools.
- Promotes diversity, equity, inclusion and accessibility.
- Responsible for snow plowing and assisting in snow removal and ice control.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
Current Job Openings | Part-Time and/or Seasonal
Museum Educator: School Partnership Programs—Part-time
Do you love working with children? Looking for a part-time job in an energy-filled, social work environment? Come join the education staff of Old Sturbridge Village – New England’s largest living history museum.
OSV is looking to add new and experienced educators for its school partnership programs with Old Sturbridge Academy, a public charter school located on the Old Sturbridge Village campus. These programs include:
- Learning through Experiences (LTEs) for grades K-5. In these weekly sessions, Museum Educators work in collaborative trios to deliver lessons on provided museum-themed curriculum.
- Learning through Projects (LTPs) for grades 6-8. In these weekly sessions, Museum Educators work closely with Village experts to deliver a hands-on experience to a small group of students around a specific project.
- 21st Century Community Learning Center program is an afterschool program for K-5 students. This is Massachusetts Department of Education funded afterschool enrichment program.
Museum Educators for the School Partnership Programs may work a variety of these programs based on their schedule availability and program needs. Once assigned, Museum Educators are expected to stay with their assigned grade levels/programs for the school year. This position is for 10-20 hours weekly on weeks that school is in session (September – June).
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Qualifications:
- You enjoy working with children, especially in an educational environment
- You are interested in history and science, and sharing it in tangible ways
- You thrive working with people, and children specifically
- You are adaptable, and able to pivot quickly when needed
- You consistently demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
Essential Duties:
- Delivering engaging learning opportunities to groups of 10-20 students
- Collaborating with other Museum Educators and Village Experts to adapt content to meet needs of students
- Reading through and preparing for lessons prior to sessions
- Supporting a diverse range with students so they are successful with the programs
- Prepping supplies & physical spaces
- Attending training and professional development sessions as required
- Assisting in all aspects of the program.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk throughout the Village campus and stand frequently. The employee may be required to occasionally lift and/or move up to 25 pounds.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org.
21st Century Community Learning Center- Part-time Educator
Do you love working with children? Looking for a part-time job in an energy-filled, social work environment? Come join the education staff of Old Sturbridge Village – New England’s largest living history museum.
OSV is looking to add new and experienced educators for the 21st Century Community Learning Centers After School Program. This program is for students who attend Old Sturbridge Academy, a public charter school located on the Old Sturbridge Village campus. The 21st Century Community Learning Center at Old Sturbridge Village serves students in the Elementary grades Kindergarten-5th Grade.
The 21st Century Learning Centers Program (21st CCLC) is a Massachusetts Department of Education funded afterschool enrichment program. The program runs Monday from 2:15-5:30 and Tuesday-Friday from 2:30-5:30 pm. There is additional time built into the schedule for planning, preparation and meetings. This is a project-based learning program where educators work with a group of 10 or more students during the school year adapting and teaching a curriculum developed by Old Sturbridge Village.
The schedule for this position is: Monday 12:30 pm-5:30 pm and Tuesday-Thursday 2:30 pm-5:30 pm.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Old Sturbridge Village is committed to promoting diversity. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Qualifications:
- You enjoy working with children, especially in an educational environment
- You are interested in history and science, and sharing it in tangible ways
- You thrive working with people, and children specifically
- You are adaptable, and able to pivot quickly when needed
- You consistently demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment
Essential Duties:
- Delivering engaging learning opportunities to groups of 10-20 students
- Collaborating with other Museum Educators and Village Experts to adapt content to meet needs of students
- Ability to work cooperatively with diverse groups.
- Reading through and preparing for lessons prior to sessions
- Supporting a diverse range with students so they are successful with the programs
- Promotes diversity, equity, inclusion and accessibility.
- Prepping supplies & physical spaces
- Attending training and professional development sessions as required
- Assisting in all aspects of the program.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk throughout the Village campus and stand frequently. The employee may be required to occasionally lift and/or move up to 25 pounds.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org.
Guest Service Representative
Under the supervision of the Hospitality Coordinator, the Part-time Guest Service Representative coordinates front-office activities to ensure that guest service standards are consistently met. This role will contribute to Old Sturbridge Village’s commitment to diversity, equity, inclusion and accessibility.
Must be able to work flexible hours Friday through Sunday, availability to work evening hours and holidays as needed.
Old Sturbridge Village, the largest outdoor history museum in the Northeast, depicts a rural New England town of the 1830s. Step inside more than 40 original buildings, and explore homes, meetinghouses, a district school, country store, bank, working farm, three water-powered mills, and trade shops – all situated on more than 200 scenic acres. Talk with authentically costumed historians and see heritage breed farm animals. Discover the endless ways to immerse yourself in the Village. Old Sturbridge Village, a museum and learning resource of New England life, invites each visitor to find meaning, pleasure, relevance, and inspiration through the exploration of history.
Located adjacent to New England’s premier history museum, the Old Sturbridge Inn and Reeder Family Lodges offers the historic ambiance of the 10-room Oliver Wight House (Old Sturbridge Inn), built in 1789 and listed on the National Register of Historic Places, as well as the comfort of and convenience of 24 modern lodging units, each with a private entrance and curbside parking. The Inn and Lodges feature packages throughout the year featuring events and tickets to popular attractions and special events. Owned and operated by Old Sturbridge Village, stays at the Inn & Lodges help to support the museum.
Old Sturbridge Village is committed to promoting diversity, equity, inclusion and accessibility. We are passionate about developing and maintaining an inclusive, equitable and accessible working and learning environment for all visitors, staff and OSV community members. We believe every member on our team enriches our diversity by exposing us to different ways of understanding and engaging the world around us.
Qualifications:
- High school diploma or equivalent
- Ability to work cooperatively with diverse groups.
- Must have proven aptitude and familiarity with reservations software, computers and Microsoft Office software.
- Be able to easily and frequently change from one activity to another.
- Must use good judgment in effectively providing services and/or when to immediately refer requests to the Lodges Manager for action.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Must be able to stand, walk, sit, kneel, crouch, or crawl for long periods of time
- Must be able to lift and move up to 50 lbs.
Essential Duties:
- Capture sales through reservations and sales inquiries. Sells the value of The Lodges to all inquiries and strives to convert them into reservations and occupied rooms.
- Processes guest reservations, registrations, payments and departures.
- Handles collection efforts of all in-house balances and notifies Lodges Manager of potential liabilities.
- Balances all cash, check, credit card and city ledge accounts through verification.
- Responsible for thorough understanding and effective performance of property management system.
- Promotes diversity, equity, inclusion and accessibility.
- Maintains and organizes work area and clean model, lobby and front desk area.
- Responds to all guest requests and follow through to assure satisfactory outcome and compliance.
Old Sturbridge is an Equal Opportunity Employer. It is the policy of Old Sturbridge Village to provide equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, physical or mental disability, sexual orientation, gender identity, genetic information or membership in the uniformed services.
Applicants who wish to apply should submit their resume and cover letter to Human Resources at jobs@osv.org
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Old Sturbridge Village has a long tradition of offering hands-on learning experiences through its College Internships and yearlong Fellowships. Both programs aim to provide candidates with practical knowledge and job experience in the Museum field throughout the many departments at Old Sturbridge Village.
Learn more about summer college internships here.
Learn more about yearlong fellowships here.