Food Service Manager (Temporary)

Reporting to the Executive Chef, the Food Service Manager will coordinate all activities of the front-of-house operation to provide fast and courteous service to patrons. This individual will be an active member of the Visitor Services division overseeing daily dining experiences. The Food Service Manager will assign work tasks and coordinate activities of all front-of-the-house staff to ensure prompt, consistent, and courteous service to patrons. This position is a temporary full-time position needed until the end of December 2021.

Additional duties include:

• Coordinating, overseeing opening/closing and management of multiple dining outlets throughout the campus.
• Inspects front-of-the-house facilities and observes workers and patrons to ensure compliance with occupational, health and safety standards.
• Maintain a visible presence in the front-of-house of all dining outlets.
• Address patron concerns and correct situations to keep customers satisfied.
• Maintains a clean and safe work environment.
• Assist with scheduling front-of-house work hours according to budget.
• Follow established procedures for cash handling, negotiables and related records to safeguard the Village’s finances and ensure against loss.
• Assist in inventory process.

Requirements:

• Good organizational skills and ability to multi-task and work as a team within the division.
• One to three years related experience and/or training; or equivalent combination of education and experience.
• An outgoing and friendly personality.
• Work alternating schedules which include evenings, weekends and holidays
• Provide excellent customer service to both internal and external customers.
• Ability to communicate clearly in response to visitor inquiries.
• Ability to effectively resolve customer problems and requests.
• Ideal candidate will be ServSafe, CPR and TIPS certified.
• Experience with Aloha POS system preferred.
• Basic computer skills; experience with Microsoft Word, Excel and PowerPoint is preferred.
• Ability to work with sensitive and confidential information.

If interested, please apply by sending your resume to jobs@osv.org.

Executive Assistant, CEO and Board Support

Old Sturbridge Village is a growing and dynamic institution, responsible also for the management of Coggeshall Farm Museum and Old Sturbridge Academy.  Our combined Boards including Overseers number almost 200 dedicated volunteer leaders who meet regularly in committee and as full Boards to conduct the important work of governing our fast-paced, high-performing institutions.

The Executive Assistant to the CEO and Board Support is responsible for the management of all Board functions, meetings and communication.  Working closely with the President/CEO and members of the senior management team, the Executive Assistant ensures that all members of the respective Boards feel duly engaged, have accurate and timely information and feel that their work is happening efficiently and effectively.  The Executive Assistant also works closely with the President/CEO to manage his internal and external schedules and to support his communication with Board members and committees.

Specific responsibilities include:

• Setting, communicating and managing all Board calendars and schedules
• Disseminating appropriate Board and Committee materials in advance of meetings
• Preparing all Board Handbooks and maintaining current and accurate by-laws
• Recording, distributing and filing minutes for all meetings of the Board and Committees
• Coordinating meeting space, meals and special experiences for Board members
• Ensure that all Board and Committee meetings and events are top-notch experiences for all members
• Support the President/CEO and his staff in effective communication with and preparation of Board members
• Manage the President/CEO’s internal and external schedules
• Facilitate written and electronic correspondence on behalf of the President/CEO

This position requires attention to detail, excellent communication skills, superb customer service skills, patience and the ability to manage multiple projects at the same time.  The pace and volume of work in the Executive Office are high.  The successful candidate will bring energy to the position, the ability to energize others, strong execution and a sharp edge to his/her work.  Knowledge of digital meeting platforms and using technology to support Board members is required.  Some weekend work is required.

If interested, please apply by sending your resume to jobs@osv.org.

Museum Custodian

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the Museums public restrooms, buildings, offices, exhibit spaces and other large scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks within a timely manner.
• Daily dusting, vacuuming, mopping, trash removal and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent, required.
• Must be able to work 5 days a week, 5:30 a.m. – 2:00 p.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally

If interested, please apply by sending your resume to jobs@osv.org.

Master Carpenter

Under the supervision of the Vice President/Maintenance Director, the Master Carpenter will perform carpentry and related maintenance tasks on all historical and non-historical structures at Old Sturbridge Village.

Duties, and Responsibilities:

• Provide the best experience possible for all visitors.
• Ensure the safety and cleanliness of the work area and share responsibility with all staff for the clean and neat appearance of the entire museum.
• Perform historical and non-historical carpentry and masonry work consisting of restoration, conservation and preservation projects including:  roof shingling, sidewall installation, structural framing repairs, interior and exterior trim fabrication and installation, fenestration, masonry, plaster repairs, etc.
• Perform exhibition carpentry work on exhibit installations including: exhibit case fabrication and setting construction.
• Assist in projects requiring a broad understanding of masonry, electrical, plumbing, mechanical works, etc.
• Provide general hand tools and maintain OSV power tools.
• Read and understand blueprints.
• Assist in snow removal and ice control as needed.
• Perform other non-carpentry type tasks as required.
• Other duties may be assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Associate’s degree or equivalent of two years college or technical school/ vocational training
• Five to seven years of carpentry experience, or an equivalent combination of education and experience
• Ability to read and understand blueprints and create shop drawings
• Required to pass background, and CORI check

Certifications, licenses, and registrations:

Valid driver’s license, ability to acquire a Massachusetts Hoisting Engineer’s license and Construction Supervisor license.

Independent Action:

The employee successfully follows approved work plan and priorities, using established procedures to assure timely completion of assigned work in conformance with departmental policies and practices; problems lacking clear precedent are to be reviewed with supervisor before taking action.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/ or move up to 25 lbs. and frequently life and/or move up to 50 lbs.  Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to elevated places.

Supervisory Responsibilities:

This position has occasional supervisory responsibilities as directed by immediate supervisors.

If interested, please apply by sending your resume to jobs@osv.org.

Food and Beverage Team Member (Seasonal)

Under the supervision of the Retail Food and Beverage Manager, working within our Restaurant Operations Department, the employee will provide an excellent dining experience to Village patrons in the Bullard Tavern and other locations as needed.

• Present menu selections, answer questions and make suggestions regarding food and beverage choices
• Basic cash handling skills
• Operate a cash register, make change, in accordance with company policies and issue receipts accurately
• Light food prep, understanding of sanitation, and knowledge of presentation of food
• Must be able to stand long periods of time
• Be able to lift over 25lbs.
• Must have reliable transportation
• Other duties as assigned
• Must be available to work Wednesday – Sunday. Some nights and holidays are required.

This is a seasonal position from now to Labor Day with additional shift availability after the summer season.

Job Type: Part-time

Pay: $13.50 – $14.25 per hour

Interested applicants should apply to jobs@osv.org

Food and Beverage Team Member (Part-Time)

Under the supervision of the Retail Food and Beverage Manager, working within our Restaurant Operations Department, the employee will provide an excellent dining experience to Village patrons in the Bullard Tavern and other locations as needed.

• Present menu selections, answer questions and make suggestions regarding food and beverage choices
• Basic cash handling skills
• Operate a cash register, make change, in accordance with company policies and issue receipts accurately
• Ensure that all kitchens, store rooms and work areas are clean, organized and safe
• Responsible for assisting with the stocking inventory
• Light cooking, basic cooking skills, knowledge of how to use kitchen tools and equipment
• Selling and serving alcohol
• Light food prep, understanding of sanitation, and knowledge of presentation of food
• Must be able to stand long periods of time
• Be able to lift over 25lbs.
• Must have reliable transportation
• Other duties as assigned

Must be available to work Wednesday – Sunday. Some nights and holidays are required.

Job Types: Part-time varying 25-40 hours a week with benefits

Pay: $14.50 – $ 16.00 per hour

Interested applicants should apply to jobs@osv.org

Retail Sales Associate

Under the supervision of the Store Coordinator, the Retail Services Clerk will sell product, provide store customer service as well as provide answers to customers regarding the Village.

Hours will vary with a potential of 1 to 3 days per week.

MUST be able to work evenings, weekends, and holidays as needed. 

Responsibilities include, but are not limited to:

• Provide the best experience for all customers
• Provide product information, assist in customer selections, and offer visit-related information to all customers and prospective customers both in-person and on the phone in a friendly manner.
• Accurately ring sales in POS system and maintain security procedures to reduce inventory shortage.
• Ensure the safety and cleanliness of the work area, following COVID-19 guidelines that are set in place. Share responsibility with all staff for the clean and neat appearance of the entire Village
• Maintain proper accounts of currency in the cash drawer
• Follow established procedures in the handling of cash, negotiables, and related records to safeguard OSV’s finances and ensure against loss
• Alert the Store Coordinator quickly, effectively and appropriately to individual cases of unfavorable customer service or special needs and respond if necessary within clearly established guidelines
• Available to work evening programs in the summer and fall as needed
• Understand and observe all Village policies
• Perform other duties as assigned
• Effective communication to other village employees, management, Board Members and Trustees

Requirements:

• Demonstrate the ability to communicate effectively with a wide variety of audiences
• Minimum 3 months customer services or retail sales experience preferred
• Equivalent combination of education and experience
• Strong interpersonal, phone skills and ability to sell merchandise
• Ability and willingness to learn – and stay updated – on Old Sturbridge Village exhibits, operations, projects and programs as well as store merchandise assortment. Ask questions of staff and supervisors and observe on-grounds activities.
• Ability to maintain a calm exterior presence during periods of high volume, high stress or unusual events
• Ability to comprehend and follow directions, and work in a team environment
• Basic math and computer skills are required. Demonstrated experience with computers and POS systems is desired
• Demonstrate the ability to multi-task and work in a high paced environment with a professional attitude
• Must be reliable, punctual, and accountable
• Ability to stand for 5 hours and lift 40+ lbs.
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude

Interested applicants should apply to jobs@osv.org

Seasonal Part-time Assistant Baker

Old Sturbridge Village is currently seeking a motivated Assistant Baker to join our restaurant team. Reporting to the Baker/Pastry Chef, the Assistant Baker will support the expansion of the Village’s dessert and pastry offerings. Candidates should be passionate, innovative, self-driven and consistent. The ideal candidate will have at least 1 year of experience in a fast-paced bakery environment, assisting with baking cookies, brownies, pies, cakes and decorating skills.

Job Responsibilities:

• Help to maintain cleanliness, stock control, organization and standards of operations.

• Ability to follow existing recipes, measure, weigh, and prepare ingredients.
• Clean and maintain baking equipment, utensils, and tools.

• Help to ensure that the production, preparation and presentation of food are of the highest quality.
• Familiarity with all professional kitchen equipment, including mixers, food processors and blenders

• Monitor oven temperatures, speed settings, mixing machines, and other baking equipment.
• Competent knowledge and application of food preparations and procedures
• Assists with prep and baking of cookies, brownies, pies, and cakes

Qualifications:

• High school degree or equivalent.
• Baking: 1 year (Preferred)
• Must possess strong customer service skills, positive attitude, friendly and upbeat personality.
• Ability to lift up to 50 pounds
• Ability to work in a fast-paced environment.

• Ability to multitask, prioritize, and manage time efficiently
• Will maintain a clean and sanitary kitchen (ServSafe and allergen training preferred)

• Must be available to work weekdays, evenings, holidays and weekend shifts

Benefits:

• Employee discount
• Employee assistance program

Job Type: Seasonal Part-time

Pay: $13.50 – $15.00 per hour

Interested applicants should apply to jobs@osv.org

Part Time Line Cook

Under the direct supervision of the Executive Chef the Line cook’s responsibilities include, but are not limited to:

• Preparing all food for Bullard Tavern guests in an organized timely manner
• Ensuring the highest level of food quality at all times
• Present and prepare all food according to Old Sturbridge Village standards and recipes
• Knowledge of proper food handling and allergen awareness
• Prepare soups, salads, meats, vegetables, desserts and other food for consumption throughout the food service locations of Old Sturbridge Village
• All other duties as assigned

This is a part-time position with limited benefits.

Must be able to work a minimum of 25 hours a week with a flexible schedule consisting of days, nights, weekends and holidays.

Requirements:

• Culinary degree and/or 3 to 4 years of food preparation experience preferred
• Ability to read, write and communicate routine information
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50lbs

Preferred:

• ServSafe Certification

Interested applicants should apply to jobs@osv.org

Visitor Services Clerk

Under the supervision of the Coordinator of Visitor Services, the Visitor Services Clerk will sell admission tickets to individuals and group visitors using the automated ticketing system, Altru.

This position is seasonal, now through November 1^st with limited benefits. Hours will vary with a potential of up to 3 days per week from 9:00 am-2:00 pm or 9:00 am-5:00 pm.

MUST be able to work weekends and holidays. 

Responsibilities include, but are not limited to:

• Provide the best experience for all visitors
• Greet and orient audiences to the Village preparing them for their experience. Develop working knowledge of all Village offerings in order to promote awareness of museum wide programming, and visitor resources
• Provide program and visit-related information to all visitors and prospective visitors both in-person and while staffing the switchboard phone line. Sell tickets over the phone to visitors. Direct callers to appropriate staff offices and individuals as needed.
• Ensure the safety and cleanliness of the work area, following COVID-19 guidelines that are set in place. Share responsibility with all staff for the clean and neat appearance of the entire Village
• Maintain proper accounts of currency in the cash drawer
• Follow established procedures in the handling of cash, negotiables, and related records to safeguard OSV’s finances and ensure against loss
• Alert the Visitor Services Manager quickly, effectively and appropriately to individual cases of unfavorable customer service or special needs and respond if necessary within clearly established guidelines
• Actively promote and communicate the benefits of OSV Membership. Process membership applications including upgrades
• Available to work evening programs in the summer and fall as needed
• Understand and observe all Village policies
• Perform other duties as assigned

Requirements:

• Demonstrate the ability to communicate effectively with a wide variety of audiences
• Minimum 3 months customer services or counter sales experience preferred
• Equivalent combination of education and experience
• Ability and willingness to learn – and stay updated – on Old Sturbridge Village exhibits, operations, projects and programs. Ask questions of staff and supervisors and observe on-grounds activities.
• Ability to maintain a calm exterior presence during periods of high volume, high stress or unusual events
• Basic math and computer skills are required. Demonstrated experience with computers and POS systems is desired
• Demonstrate the ability to multi-task and work in a high paced environment with a professional attitude
• Must be reliable, punctual, and accountable
• Must have excellent customer service skills, be courteous, efficient and possess a positive attitude

Interested applicants should apply to jobs@osv.org

Part-Time Custodian (12 Hours a Week)

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the museum’s public restrooms, buildings, offices, exhibit spaces, and other large-scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas, and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities:

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks within a timely manner.
• Daily dusting, vacuuming, mopping, trash removal and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent required.
• Must be able to work 3 days a week, 5:30 a.m. – 9:30 a.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally

Interested applicants should apply to jobs@osv.org

Part-Time Custodian (16 Hours a Week)

Old Sturbridge Village is currently seeking a custodian to perform year-round cleaning duties for the museum’s public restrooms, buildings, offices, exhibit spaces, and other large-scale cleaning and maintenance tasks as assigned. The primary responsibilities will be cleaning and maintaining the historical locations in the village, common areas, and office areas to ensure the overall cleanliness and sanitation of Old Sturbridge Village facilities, buildings, and grounds.

Responsibilities:

• Ability to plan and prioritize work, be self-motivated, and perform multiple tasks within a timely manner.
• Daily dusting, vacuuming, mopping, trash removal and restocking of bathrooms.
• Special projects as assigned, but not limited to washing walls and glass, and steam cleaning of carpets.
• Care for certain collection items in museum exhibit spaces as directed.
• Knowledge of the use of tools, techniques, equipment, and procedures required in the cleaning of buildings.
• All other duties as assigned.

Skills:

Knowledge and ability to properly use chemicals, general equipment and tools of the custodial trade.

Requirements:

• High School Diploma or equivalent required.
• Must be able to work 4 days a week, 5:30 a.m. – 9:30 a.m. with weekend availability, required.
• Position may require employee to stand for long periods of time.
• Related custodial or maintenance experience, preferred.
• Ability to read, write and communicate, routine information.
• Must be able to stand, walk, stoop, kneel, crouch, or crawl for long periods of time
• Must be able to lift and move up to 50 lbs occasionally
  

  ---

  Interested applicants should apply to jobs@osv.org