Membership Frequently Asked Questions
Do you still have Individual Plus One memberships or Family Plus One memberships?
Yes! First, you will choose your base plan (Individual, Dual or Family) and then add your “plus one”—or up to five! Adult and youth add-on guests are now available for purchase with any membership.
Do I need to name my add-ons?
No, your add-on(s) can be any guest you would like to bring, and could be a different guest each time you visit. Your guest will need the member to be present in order to visit.
Are add-ons permanent?
You can bring an add-on guest for the full 12-month duration of your membership for standard daytime admission.
Can I add guests after I have purchased my membership?
Yes, you can add guests anytime by calling 508-347-0207 or stop by our Visitor Center during normal hours of operation.
Is there a discount on one-day guest admission?
Yes, one-day admission is 25% off for guests of members. This discount cannot be combined with other types of discounts and can be applied to standard daytime admission only; special events and performances that require a separate ticket are not included.
Is there a membership discount for teachers, seniors, or college students?
No, at this time we do not offer a membership discount for educators, senior citizens, or college students.
Is there a membership discount for military personnel?
Yes! You can learn more about this special offer here.
Is there a membership discount for residents of the Union 61 School District?
Yes! You can learn more about this special offer here.
How can I renew my membership?
You can renew your membership online here, by calling our membership department at 508-347-0207, in person at the Visitor Center when you visit during normal hours of operation, or by mailing a check with attention to Membership Department to:
Old Sturbridge Village
1 Old Sturbridge Village Road
Sturbridge, MA 01566
If I renew before the month my membership expires, will I lose any time on the renewed membership?
You won’t lose any time. Your renewal will extend your membership by twelve months from the date of expiration.
Do you have automatic renewal?
Yes! Sustainable memberships are available by calling our Membership Department at 508-347-0207.
What should I do if I receive a notice to renew but I already renewed my membership?
Usually when this happens, the renewal notice and your payment simply got crossed in the mail. You can disregard the notice.
Can I renew for more than one year at a time?
No, at this time we do not have the ability to renew a membership for more than on year.
Purchasing a Membership and Using Your Membership
Can I give my card to someone else to use?
No, memberships are non-transferrable.
Can I use my membership for special events such as Christmas by Candlelight?
Events such as Christmas by Candlelight require a separate ticket. Tickets are often for sale to members in advance and/or at a discounted rate.
Does a Family membership include adult children?
Family memberships include two member adults and their children or grandchildren under the age of 18. Adult children are not included, however, you can purchase add-on guest adults for $35.00 each.
Can I apply standard daytime admission tickets to the purchase of a membership?
Yes! You can find more information on applying tickets here.
If I buy a membership today, can I visit today?
Yes! Simply show your valid photo ID when you check in at the Visitor Center during normal hours of operation.
Is my membership active for the calendar year or for a full year from date of purchase?
Memberships are active for one full year from the date of purchase.
Does my membership come with complimentary passes?
Memberships do not come with complimentary guest passes, however you can purchase adult or youth add-ons for $30.00 or $15.00, respectively.
Can I upgrade my membership?
Yes! You can upgrade your membership at any time in our Visitor Center during normal hours of operation or by calling 508-347-0207.
Can I get a refund?
Memberships are nonrefundable.
What are the benefits of membership including reciprocal benefits?
You can read more about the benefits of membership here, including NARM which grants OSV members with a membership valued at $100 or more access to over 1,000 museums. Learn more about NARM here. All OSV members also receive membership benefits at Coggeshall Farm Museum.
Are memberships tax deductible?
No, memberships are not tax-deductible as the value of the benefits is greater than the cost of the membership.
How do I update my contact information?
Please contact firstname.lastname@example.org to update your contact information.
How can I sign up for member emails?
When you purchase a membership, the email address you provide is entered into our membership email list. If you are not receiving member emails, please contact email@example.com.
How can I sign up for the general e-Newsletter?
All members automatically receive the general e-Newsletter. If you are not receiving these emails, please contact firstname.lastname@example.org.
How do I get a copy of the Visitor magazine?
All members automatically receive a copy of the Visitor magazine mailed directly to the address you provided when you purchased your membership. Please note that the Visitor is only published a few times a year; depending on when you purchased your membership, it may be several months before you receive an issue of the magazine. If your address has changed, please contact email@example.com to update your contact information.
How do I get a replacement card?
If your card was lost or stolen, please contact firstname.lastname@example.org.
When will my membership card arrive?
Typically, membership cards arrive 2-3 weeks after your payment is received. In the meantime, you can use your membership by presenting a valid photo ID when you check in at the Visitor Center during normal hours of operation.
Can I visit without my membership card?
Yes, please present a valid photo ID when you check in at the Visitor Center during normal hours of operation.
Do you have digital membership cards?
No, at this time we do not have digital membership cards.